All orders are processed and shipped out from Torrance, CA within 1-2 business days, subject to availability and credit verification. Orders received Fridays after 5pm PST (USA Pacific Standard Time) will begin processing on the following Monday. FERA will contact you if items in your order are out of stock or if additional information is needed for credit or address verification.

Domestic (USA):

We offer free standard FedEx ground shipping on domestic United States orders, excluding Alaska, Hawaii and Puerto Rico. If you wish to expedite your order, please select 2nd day or overnight when checking out. Additional charges apply.

Standard shipping: 1-3 days western US, 3-4 days central US, 4-7 days eastern US on average
FedEx Priority: 1-2 business days

Delivery time does not include Saturdays, Sundays or Holidays.
Once your order is shipped, you will receive an email with tracking number.

International:

We ship to the following countries: 
Canada, UK, Germany, France, Denmark, Netherlands, China (Hong Kong, Macau and PRC), Singapore, Thailand, Japan, S. Korea, Australia, New Zealand

International customers are responsible for taxes, VAT/GST, applicable duties and other third-party fees incurred on their order. Our US$ website prices do not include VAT.

International orders are typically sent via FedEx or UPS. Rates are determined by product weight; we currently offer flat rate shipping to selected countries via USPS International Custom flat rate (no shipping time) for $80.00 USD.

Once your order ships, you will receive an email with tracking number. International shipments may be fulfilled from different locations in separate shipments, but your shipping charges will not be affected.

Please note that customs clearance may cause unforeseen delays beyond the estimated ship times.

Refusal of Delivery:

If the buyer refuses delivery, the buyer is responsible for all return duties and taxes. Return shipping charges will be billed to the buyer's method of payment. Shipping fees are not refundable for undeliverable shipments or refused shipments.