RETURNS AND EXCHANGES:
Something not right? You may return or exchange any new, unwashed, and unworn items (with tags still attached) within 30 days of receiving your order. For domestic (USA) orders, a flat $14.95 return shipping fee is deducted from your refund amount. The return shipping fee is waived on exchanges. For international orders, the customer is responsible for the cost of returns.
- Notice to Customers with Shipping Addresses Outside the United States: International customers are responsible for arranging your return shipment and will be charged an additional return fee of USD $12.75. Orders returned due to a customer's refusal to pay any associated duties and taxes will be subject to an additional restocking fee of $35. The outbound international shipping fees are not refundable. All fees will be deducted from the amount of your refund. International orders are not eligible for exchange. Orders returned due to a customer's refusal to pay any associated duties and taxes will be subject to a return fee of $12.75 and a restocking fee of $35.
Refunds will be made in the form of original payment.
Please note personalized and Final Sale items cannot be returned.
If you wish to initiate a return or exchange, please click here.
If you are printing your own return label, please use the following address:
FERA
Attn: Returns
20603 Earl St.
Torrance, CA 90503