FERA Returns and Exchange Policy

CLICK HERE TO START YOUR RETURN

Something not right? You may return or exchange any new, unwashed, and unworn items (with tags still attached) within 15 days of receiving your order. For
domestic (USA) orders, a flat $14.95 return shipping fee is deducted from your
refund amount. For large orders of 6 or more items, the return fee is $29.95 to help offset the shipping and restocking costs associated with high-volume returns. The return shipping fee is waived on exchanges.  

• Notice to Customers with Shipping Addresses Outside the United States: International customers are responsible for arranging your return shipment and will be charged an additional return fee of USD $12.75 per item. Orders returned due to a customer's refusal to pay any associated duties and taxes will be subject to a return fee of USD $12.75 and a restocking fee of USD $35.
  The outbound international shipping fees are not refundable. All fees will be deducted from the amount of your refund. International orders are not eligible for exchange. 

Refunds will be made in the form of original payment.

Please note personalized and Final Sale items cannot be returned.

Add Checkout+ to your order at checkout and you're covered both ways. If you need to make a return, start it through our returns portal as normal and your prepaid return label is free of charge, nothing deducted from your refund. And if your order is lost, stolen, or arrives damaged in transit, we'll quickly replace or refund it, just report the issue through the same portal. Checkout+ can only be added at the time of purchase and applies only to the order it was purchased with.

If you are printing your own return label, please use the following address: 

FERA

Attn: Returns
20603 Earl St.
Torrance, CA 90503